Kenneth Peterson

 

Motivated, detail-oriented professional specializing in large-scale, organization-wide data migration projects seeks to combine excellent organizational skills with hands-on technical knowledge, superior memory for details, process analysis and improvement, and a strong work ethic. 

Dynamic, hard working professional with 25+ years of sales, customer service, and leadership experience with increasing responsibility. Personable and outgoing; comfortable communicating with people from diverse backgrounds, occupations, and cultures. Thrive on challenges and quickly adapt to new environments and responsibilities. Develops rapport with diverse clientele rapidly. Considered by many as very positive, outgoing, driven, and goal orientated individual.  

 

Professional Skills Summary

§    Project Management	§    Procurement	§    Benchmarking & Scheduling
§    ID Management	§    Vendor Management	§    Supply Chain Management and Development
§    SOx Compliance	§    Financial Analysis	§    Production Support
§    Team Supervision	§    Research and Analysis	§    Requirement Analysis

 

Professional Experience & Employment History

 

Freelance Special Events Consultant

June 1994– Present

§ Event Coordination, planning and execution. Build stages, lighting trusses, video, audio, projection, camera, spotlight operator for concerts, festivals, trade shows, fashion shows and other special events.

§ Stadium Operations for NFL football games. Set up aid stations, tents, backstage facilities, security perimeters, stadium suites, locker rooms and special event venues.

 

Best Buy Co., Inc. – Marketplace Assortment

June 2013 – October 2013

Marketplace/Non-Owned Inventory (NOI) Project Coordinator II

§ Systems Administrator for Marketplace vendor portal; set-up external vendors on portal, set passwords, track security requests; maintain seller datasheets.

§ Liaison between NOI and various product teams to track outstanding cross-team dependencies and development issues in panning for UAT and acceptance of changes; open/track/close tickets and update change logs as necessary.

§ Maintain resource plan, approve timesheets.

 

US Bank – PMO Wealth Management

MARCH 2011 – September 2011

Fusion 1.0 Project Specialist

§ Project Specialist for Fusion 1.0 PMO, providing support for multiple projects and PMO, overall.

§ Successfully created, managed and maintained deliverables for Enterprise initiative, utilizing Excel pivot tables, queries and formulas to prepare project progress and other reports including Code Release Road Map, SRS/FCR/PCR Design Tracker, Monthly Top 10 Leadership Update, Program Governance, Document Management Plan, Change Management Plan, Program Management Plan, Action/Issue/Risk Plan,  and Status, Resource Booking, Workstream Key Activities, Timesheet Summary, FTE Summary, Progress, and ETC reports, utilizing Clarity, SharePoint and MS Project Reporting tools. Prepared PowerPoint presentations for numerous weekly and monthly reports, managed Sharepoint site, granting various levels of access and creating repository for numerous project deliverables.

§ Manage SQA Tollgate activities, including verifying Sr. Leadership approval of all required documentation, verbiage, links, versioning and dates of all documents, and submission of SQA Tollgate Request form.

 

Target Technology Services – Financial Development

December 2009 – December 2010

TGT$100 Release 1.5 JR. PM/Project Coordinator

§        Coordinated all aspects of multiple projects (Functional, Legacy, SAP BW, EDW) for enterprise-wide migration from legacy and Lawson business solutions to SAP.

§        Assisted in the integration and training of transitioning key resources, including Project Managers, Business Analysts, Team Leads, and Project Coordinators, including all onshore resources and offshore vendors.

 

Target Technology Services – Financial Development (continued)

§        Successfully managed multiple project plans, utilizing Excel pivot tables, queries and formulas to prepare project progress and other reports including resource allocation databases, resource availability, ETC’s, task assignments, leveling, dashboards, Gantt charts, milestones, Project Cadence schedules, training manuals, weekly status updates, and PowerPoint presentations.

§        Participated as a primary resource in the revision of all plans within the Release through policy changes, revisions, and new TSPR’s (Technology Service Project Requests), utilizing Clarity, Sharepoint and MS Project tools.  Utilized PowerPoint to prepare numerous weekly, monthly and ad hoc reports.

 

Ameriprise Financial

May 2007 – March 2008

Project Coordinator- ID Management/SOx Compliance, Distributed Systems Delivery

Managed Sox Compliance and ID Management for multiple environments owned and managed by the technology infrastructure support group of a Fortune 500 financial services organization, through and immediately following separation of technology assets from American Express.

Policy and Procedure Documentation                                               

§        Created and modified process flow diagrams and templates for new procedures. Updated policies and procedures as necessary; created policies and procedures for group-owned areas not currently covered, for all areas of responsibility.

§ Monitored group mailboxes; assigned action items to DSD team members, utilized Excel pivot tables, queries and formulas to compile, sort and search data pertaining to secure server access permissions, SOX audits, Actions/Issues/Risks, and ad hoc reports.  Utilized Sharepoint for document repository, and PowerPoint for numerous weekly, monthly and ad hoc presentations.

ID Management

§ Managed access control for Secure ID assignment, privileged access to all AMPF servers and vendors’ web portals.

§ Established the business justification criteria on which the decision to grant or deny access to a user is based.

SOX Compliance

§        Performed quarterly SOX audits on all DSD-owned environments, including ACF2, UNIX, Windows, Control-M and Jobtrack.

§        Requested and reviewed reports for all active, terminated users and privileged user command execution on all systems, networks, and data owned by DSD in accordance to security documents, particularly as requested by Ameriprise Internal Audit and/or external audit vendors; and ad hoc reports as requested.

 

Best Buy Co., Inc.

March 2005 – January 2007

DOTCOM Channel Operations Analyst – Best Buy .COM, Channel Operations

§        Provided web analytic support, monitoring more than 12,500 pages for system performance, utilizing Excel pivot tables, queries and formulas to prepare daily reports pertainging to traffic analysis, sales activity, “broken” SKU’s, and consumer trends.

§ Compiled and distributed daily executive summary reports, utilizing PowerPoint, Excel, Visio and Word to prepare reports.

Marketing Assistant (Marketing Division/Jill Segment)

§ Researched and sourced retail items and vendors for Big Box retailer.

§ Set-up new vendors and new SKU's through Retek Merchandising.

Projects Assistant (Property Development Division)

§ Ordered displays, kiosks, hardware and implements for New Stores and Resets.

Project Coordinator (International Operations/Asia Operations)

§        Supervised product sampling through shipping, acquisition, assembly, testing and demonstration phases; transcribed detailed notes on assembly process.

§        Arranged domestic and international travel for site visits, training, vendor visits and meetings; passport and visa application management.

§        Managed corporate housing for visiting Asia Operations executives, including  lease negotiation, utility and housekeeping vendors, assembly and maintenance of furniture and appliances, and purchase of household goods and necessities.

 

Best Buy Co., Inc.

February 2005 - March 2005

Metrics Analyst (Human Resources Division)

§     Acted as escalation point for customer service representatives, assisting with management and resolution of customer issues, staff schedule, quality reports, and implementation of customer programs

§     Monitored customer service calls for quality; provided representatives with feedback about performance and opportunities for improvement.

American Express Financial Advisors

August 2004 - February 2005

Wholesaler Reimbursement Analyst (FEPS)

§ Produced and analyzed bi-weekly reimbursement reports; reported on NASD compliance, total expenses/cycle, and resubmitted requests; identified and resolved errors, discrepancies, and omissions.  Reviewed and reconciled monthly project expense budgets and Actuals. Processed travel arrangements and expense reimbursement forms

Materials Coordinator (FEPS)

§ Processed requests for prospectus’ to replenish needs of field offices and vendors’ HR departments

§ Edited and revised Advisor’s catalogue of investment presentations

 

TCF Banks

MARCH 2004 – AUGUST 2004

Applications Processor (Check Cashing Operations)

§ Verified applications for check cards through Equifax credit reporting

 

Fairview Riverside Hospitals

April 2002 – September 2002

Senior Administrative Assistant (Hospital Administration)

§        Performed scheduling, word processing, dictation, and other administrative duties for Vice President, Medical Affairs, and Vice President, Support Services

 

Target Corporation

February 2000 – March 2001

Administrative Assistant – Merchandise Setup & Maintenance (MSaM)

§        Provided primary administrative support to two Senior Group Managers, one Group Manager & twelve Project Managers; secondary support to Business and Technical Analysts and development/support teams (over 80 team members)

§ Reviewed and reconciled expense and project budgets monthly

§ Maintained project plans and resources utilizing ABS Project Workbench/NIKU (now Clarity), and MS Project

§ Coordinated with Facilities Management and MAC team to arrange new employee/contractor set-up, major moves, PC reconfigurations, and asset management. Transition of two groups through operating company reorganization.

§ Managed meeting logistics, including scheduling participants, resources, communications, and catering

§ Identified process improvement opportunities, resulting in reduction in SG&A expenses

 

Education

 

Takoda Institute of Higher Technology, Minneapolis, MN 2/13-5/13

§ Public Relations Program

University of Minnesota, Twin Cities, Minneapolis, MN 10/88-5/91

§ Undergraduate Studies

United States Army Training Center, FT Jackson, SC 12/83-3/84

§ Military Administration School

§ Graduated 1st in class

 

Computer Skills Summary

 

§    MS Project	§    MS Visio	§    Lotus Notes
§    Clarity	§    ISS Otis	§    Content Center Enterprise (CSEE)
§    Retek Merchandising Sys	§    Test Director	§    Gomez Performance Network (GPN)
§    Timberline Purchasing	§    ATG Control Center	§    AGS Materials Inventory Inquiry System
§    SharePoint	§    CSC Service Portal	§    ManageNow
§           Jirah	§    Unicenter Service Desk/CA CMDB	§    Netcool/Early Warning System

 

Volunteer Activities

 

§ Military Family Care Initiative – Minneapolis, MN

§ The Rock Bottom Foundation/Dining With Dignity – Minneapolis, MN

§ Organized benefits for Piper Breast Center, Pet Haven, MN (Animal Rescue), Kelly Bennett (Cancer Survivor), and Matthew Ford - Minneapolis, MN